Need to Reach us?

Available Volunteer Passes:

 

"Help Us Help You" Discounted Pass

$75 + 4 hours of volunteering time

Volunteers Pass

$0 + 10 hours of volunteering time

Frequently Asked Questions:

 

I purchased/won a pass for the canceled 2020 event, will it roll over to 2022?

Yes, absolutely! We've already rolled all 2020 registrations to the current year.

 

Where can I check if I already registered?

You can log into www.danceconvention.net, select "My Events", and any events you've purchased a pass to will be listed.

 

I purchased a pass in 2020 but am not able to attend in 2022, what are my options?

We've come up with 3 options, regardless of the reason you are not able to attend this year:

1. We can roll your pass over another year to 2023. Please let us know if you'd like us to do this so we can mark it in our registration system.

 

2. We can transfer your pass/comp fees to another attendee. The receiving person needs to register for the event (stop at the payment information), then the original ticket holder needs to email us with the name and email address of the new ticketholder. All Star SwingJam is not responsible for dealings between persons. If you'd like to confirm a person has an active registration to transfer, please have them reach out to us in an email with you cc'd and we'll be happy to respond. 

 

3. We're allowing any tickets rolled over from the 2020 event to purchase the Event Pass Insurance option. This allows you to select a refund, less the insurance fee, for any reason that you're not able to attend our event. This option may be purchased before February 28th and redeemed anytime between purchase and 5pm on Friday March 18th. After 5pm, refunds may be prorated at the discretion of the event. 

I purchased the insurance option and would like my pass refunded - now what?

Please send us an email. If you purchased your pass in the last 3 months, we'll refund your purchase through the original payment method. If you purchased your pass in 2019/2020, our payment system no longer stores your payment method information. We'll need a paypal address to issue the payment for security reasons. SwingJam does not issue payments through Venmo.